. Total Quality Associates - Bios Page

 
Gary Nader, Principal Consultant
CQM, CQE, CQA

Gary Nader is Principal Consultant of Total Quality Associates.  He consults internationally with companies in various industries with special emphasis on strategic planning, customer satisfaction, management leadership, performance improvement, work team development and cultural change.   Gary has a broad management background including positions in R & D, Materials and Logistics with Customer Service, Quality Assurance and Operations.  

  He served as Director of Total Quality within James River Corporation and a management board member of a $200 million business. Gary has extensive hands-on experience applying improvement methodologies in all aspects of manufacturing and non-manufacturing activities.  He has instituted many successful customer and supplier improvement breakthrough programs. Gary has received corporate awards for business performance excellence. He was one of the early leaders of ISO 9000 certification in North America and has been a featured speaker throughout the United States on this subject.  

Gary is a Certified Quality Manager, a Certified Quality Engineer and a Certified Quality Auditor.  He has served as an instructor in ISO 9000, Statistical Quality Control, Quality Management and Quality Auditing for the American Society for Quality (ASQ) and as an adjunct faculty member at the University of Maine . He has also been a seminar leader on performance excellence-related subjects for the Springfield Area Council for Excellence (SPACE). 

Gary has been engaged in all aspects of the continuous process for over 25 years.  He has provided consulting services in this area for large organizations such as Pirelli, James River Corporation, Dow Jones & Company, Monsanto and Mobil Chemical as well as for operations with less than 50 people.

Gary has given numerous presentations throughout North America on business performance improvement.  His paper "Applying Quality Methods in Non-Manufacturing Areas" received the Best Paper Award at the International Quality Congress in Toronto, Ontario, Canada.

 
Gerard ("Gerry") Kiely, Associate Consultant
CQA

Gerard (“Gerry") Kiely is an Associate of Total Quality Associates. He 
began his career in the quality sciences as a quality inspector for the K2 
Ski Company in Vashon Island, Washington. He has gained an extensive background in quality management system auditing, root cause and
customer complaint analysis. He worked as a Statistical Process Control
(SPC) Champion and Quality Improvement Implementor (QII) for the James River
Corporation.   

  At Kanzaki Specialty Papers in Ware, Massachusetts he was responsible for developing and maintaining a control and monitoring system for manufacturing/service customer complaints, served as a lead auditor and spearheaded the efforts to develop, deploy and analyze two nationally distributed customer satisfaction surveys. He is a Senior Member of the American Society for Quality (ASQ) and a Certified Quality Auditor (CQA). He has also received a Certificate in Quality Management from the Worcester Polytechnic Institute (WPI). 

Pamela Powers ('Pam") Powers, Associate Consultant
CQA, CQE

Pamela (“Pam") is an Associate of Total Quality Associates. She began.....blah, blah, 
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